Compare Broadband Deals in B38 8QU

One thing that may affect your broadband performance in B38 8QU is that you are 1.500000km away from your local exchange, Kings Norton. The further you are from the exchange the weaker the signal becomes resulting in slower broadband speeds. Areas similar to B38 8QU often suffer from contention issues, which means at busy times of day the broadband performance feels much worse than normal due to the number of people using the service. This commonly happens as Openreach, the wholesale network used by most UK broadband providers, estimates the number of people using the service at any time to provide as cost effective service as possible. This means that a compromise is inevitable at peak times when very heavy broadband users are consuming more bandwidth than the average household. This is especially the case as the telephone exchange serving B38 8QU is amongst the top 10 % most densely populated exchanges in the UK. B38 8QU is served by the Kings Norton exchange which delivers service to 46,280 residents in and around B38 8QU living in 20,651 properties. The ONS describes the residents of B38 8QU as urban major conurbation. Winter weather doesn't normally affect broadband performance, unless it's very extreme, but the shifting behaviours of the wider population may do. Think about it, it's cold and miserable outside so what better time to snuggle up and binge on the latest Netflix box set ? If everyone does this at the same time in your area then you may well find those episodes slightly slower to load and that your broadband speed is reduced.

Before switching broadband provider at your existing address your reasons for changing will be either; lower cost, increased speed, reliability issues, better customer service and or a change of package.

Lower cost

Getting a lower monthly price is one of the most common reason for changing broadband provider. In order to take advantage of this option you need to be sure you are not in an existing contract. If you are out of contract, you have two options to try and reduce the monthly cost of your broadband, speak to the retentions department of your current provider or change provider. In order to get any benefit from your current provider you are likely to need to threaten to leave. Once you have threatened to leave the sales or customer care operator you are talking to will put you through to the retentions or churn reduction department. This department is usually empowered to offer better rates than those in the sales department. If they do not offer you a satisfactory deal then consider your other option, changing service provider. Do bear in mind that starting getting a better price will require you to sign a new contract for 12 or more months. This is a relatively straightforward process, simply enter your postcode in the search box above and we will find you the best deal in your area.

Increased speed

This is a tricky reason for changing broadband provider as it is the least good reason as most providers will, such as TalkTalk, BT, Plus.net, etc all use the same ADSL infrastructure, which means you will get the same performance (upload and download speeds) regardless of who you buy your broadband from, although price, level of service and suchlike will vary.

Reliability Issues

Like attempting to increase the speed of your broadband, changing provider due to reliability issues is potentially a complete waste of time without knowing what the cause of the issues are. Before proceeding, have a good read through our Broadband Stability Guide to see if there are any tips and tricks in there to help sort out your broadband reliability issues, avoiding a change of providers, just to end up with the same problem.

Better Customer Service

Notwithstanding the comments in reliability issues, which might be causing you problems because the level of service from your current provider is too poor to find any faults you might have, changing your provider due to poor customer service is generally a good move. Selecting which is the best provider for you, however, is not as easy as that as it very much depends on what you use your broadband for and how technical you are. Some broadband packages are very much aimed at the average consumer and their support teams are trained accordingly. Some, however, are aimed at the tech savvy, the gamers and the developers. We advise choosing the correct one for you.

Upgrade your package

When we say changing your package, we mean changing the services that come with your broadband like TV, mobile, landline, sports package, Sky Atlantic bundle and so on. There are no easy answers about your package as everyone has a different idea of what they want or what is important to them. Of course, the broadband providers want to supply all the services you can, which they like to call Quad Play, which is what we like to call, entanglement. As the name suggests, this is the process of selling you a service you want and charging you for 5 or 8 other services you don't want. Avoid this situation at all costs!!